001 IDD - International Voice Call
001 IDD provides a convenient and reliable international calling service, allowing you to make direct calls from Hong Kong to overseas destinations and stay connected with family, friends, and business partners around the world, with stable and clear call quality.
You can also find information on international call charges, including rates and dialling methods for popular destinations such as Japan, Taiwan, and Mainland China, making it easier to plan your calls.
SmarTone's 001 IDD provides a convenient and reliable IDD service. Let you keep in touch with business
partners and associates overseas with premium quality IDD services.
001 IDD rates for major destinations
| Destination | International Voice Call | ||
| Off-peak Hours | Regular Hours | ||
| Australia | HK$3.50/min. | HK$5.30/min. | |
| Canada | HK$2.10/min. | HK$3.80/min. | |
| China | - Shenzhen | HK$1.95/min. | HK$2.30/min. |
| - Guangdong | HK$3.35/min. | HK$3.50/min. | |
| - Rest of China | HK$8.50/min. | HK$9.20/min. | |
| - Taiwan | HK$5.90/min. | HK$6.90/min. | |
| France | HK$6.30/min. | HK$7.00/min. | |
| Germany | HK$6.30/min. | HK$7.00/min. | |
| Japan | HK$5.50/min. | HK$7.20/min. | |
| Korea (South) | HK$7.90/min. | HK$7.90/min. | |
| Malaysia | HK$7.20/min. | HK$7.90/min. | |
| New Zealand | HK$6.00/min. | HK$7.50/min. | |
| Singapore | HK$5.60/min. | HK$6.40/min. | |
| UK | HK$3.20/min. | HK$5.30/min. | |
| USA | HK$2.10/min. | HK$3.80/min. | |
For other destinations, please click here
How to make international calls with IDD 001?
Making international calls from Hong Kong with IDD 001 is simple. Just follow a few easy steps to stay connected with people around the world.
Dialling format:
001 + country code + phone number
Common examples:
Calling Japan from Hong Kong:
001 + 81 + phone number (omit the leading 0)
Calling Taiwan from Hong Kong:
001 + 886 + phone number (omit the leading 0)
Calling Mainland China from Hong Kong:
001 + 86 + phone number
Tips:
Simply enter the correct country code to make international calls with IDD 001. No additional setup is required, making it a convenient and reliable way to stay connected overseas.
Frequently Asked Questions
Q
How do I make an international call from Hong Kong?
A
Simply dial in the following format:
001 + country code + phone number
You can make international calls easily using IDD 001.
001 + country code + phone number
You can make international calls easily using IDD 001.
Q
How much does IDD 001 cost?
A
IDD 001 is charged on a per-minute basis. Rates vary depending on the destination country. Please refer to the pricing table on this page for details.
Q
What is the difference between IDD and roaming calls?
A
IDD calls are made directly from Hong Kong to overseas numbers.
Roaming calls are made when you are overseas using a local network.
In general, roaming calls are more expensive than IDD calls.
Roaming calls are made when you are overseas using a local network.
In general, roaming calls are more expensive than IDD calls.
Q
Does IDD 001 support all countries?
A
IDD 001 covers a wide range of countries and regions worldwide. For the full list of supported destinations and charges, please refer to the official information on this page.
Terms and Conditions for this Service
- SmarTone customers with a specified mobile monthly plan can enjoy 001 IDD calling from Hong Kong to overseas.
- If customers have not registered for 001 IDD, please go to any of our stores for registration to enjoy the service.
- Off Peak hours: 10:00pm to 7:00am; Regular hours: 7:00am to 10:00pm
- IDD charges are calculated on a 6-second incremental basis.
- In addition to Long Distance Call rates, local call airtime charges is also applied. All charges will apply once the call is connected.
- If the duration of a voice call covers two time zones, the calling rate at the time of connection will apply to the whole call.
- When customer dial an overseas number retrieved from phone’s call history, a standard 001 IDD tariff will be charged.
- Listed prices are subject to change without prior notice.
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